Hi (first name)? (Wait for answer)
Hi _____, my name’s (first name), I'm just trying to get back in touch with you about your request for mortgage protection, which covers your home loan with Bank Of America...you got a minute so I can get something resolved? (Sure, what is it?)
We mailed a form that talked about a plan that pays your home loan off in the event of a death or disability...do you remember that? (Ah, yes!)
...yeah, I just wanted to reach out and introduce myself and let you know that I got your paperwork ‐ It's my job to find out what your goals are for the home when you die and see what you're eligible for...at the end we'll go over the benefits & pricing, so you'll know exactly what it'll take to cover your home. Does that sound good? (Yes)
So, would you prefer me to bring you this information in person or over the phone? (Get answer)
Ok, last thing, can you make sure you've got a pen and paper handy to take some important notes during our visit?
Perfect...my name is (first name) and I'll talk to you on (Day & time of appointment), have a good rest of your day!
⚠️ Are you with my bank?
✅ We don’t work for the bank, we just broker the coverage for you as independent agents, by shopping over 50 of the top a rated carriers to see which is most competitive based on your needs.
✅ Once I get your health profile I can determine your eligibility by shopping 50 carriers on your behalf and then get you the most competitive cost. Until then anything I give to you will be inaccurate. Are you the type to make decisions based on all information or partial?
✅ Are you looking for life insurance? (Listen for response)
✅ I don’t understand… you’re not interested in protecting your home?
✅ I'm confused, why would you mail back the card if you weren't interested?
✅ My company name is Rise Up Financial - Would you like our website to check our credentials?
✅ Would you rather me send you a link or verify on your own?
⚠️ Budget / Can't afford / too expensive:
✅ So, just to confirm - you DO want to protect your home, you just couldn't find a plan that makes financial sense? (YES) So, if I can do that for you, is there any other reason you would turn it down?
⚠️ Can you email me info?
✅ Are you the type of person that makes decisions based on complete information or partial information?
✅ How serious are you about getting protection on a level of 1-10, with 10 being the highest? (If it's high then get a commitment;
Hi, Miss Betty?
Hey miss Betty, my name is _____ from the senior benefits department here in _____ county and I'm trying to get something resolved, do you have a minute? Ok great, the reason I'm calling is because you recently mailed us in a card that talked about final expense insurance, to take care of your funeral...are you still at (zip code)?
Ok great, it's my job to see what you qualify for and go over the benefits & pricing... would you prefer us to do that in person or over the phone? (Get answer)
Ok, last thing, can you make sure you've got a pen and paper handy to take some important notes during our visit?
Perfect...my name is (first name) and I'll talk to you on (Day & time of appointment), have a good rest of your day!
Hi (first name)?
Hey (first name) my name is... I've got a form here with your handwriting on it that was mailed to us after you closed your home loan with (LENDER) - do you have a minute, so I can get something resolved?
The form talked about protecting your mortgage from death & disability, did you end up getting that taken care of yet?
Hi (first name), my name is ... A while back (after closing your home loan), you mailed in a form that talked about protecting your loan from death & disability.
Did you end up getting that taken care of yet?